Curriculum
- 8 Sections
- 71 Lessons
- 10 Weeks
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- Introduction to IT Support and Computer Systems11
- 1.1Welcome to IT Support5 Minutes
- 1.2What You’ll Learn from the Google IT Support Certificate1 Minute
- 1.3Intro to IT42 Minutes
- 1.4Modern Computer Programs & Hardware42 Minutes
- 1.5Build a Computer in 20 Minutes22 Minutes
- 1.6IT Support for Mobile Devices11 Minutes
- 1.7IT Customer Service26 Minutes
- 1.8Why Troubleshooting is Critical in IT22 Minutes
- 1.9One Surprising Fact About IT Professionals2 Minutes
- 1.10Technology is an Equalizer: No prior experience needed in IT Support2 Minutes
- 1.11Google’s CIO Gives IT Career Advice1 Minute
- Operating Systems and Software Management8
- 2.1Operating Systems: Composition and Management36 Minutes
- 2.2Operating Systems: Considerations and Installation25 Minutes
- 2.3A Deeper Look at Process Management39 Minutes
- 2.5Managing Devices, Drivers, and Software Packages56 Minutes
- 2.6The Operating System: Using the Command Line34 Minutes
- 2.7The Operating System: Files & Directories48 Minutes
- 2.8Software: Installation, Removal, and Everything in Between42 Minutes
- 2.9Disks and Filesystem Types48 Minutes
- Networking Fundamentals9
- 3.2An In-Depth Look at the Internet37 Minutes
- 3.3How Computers Communicate in a Network41 Minutes
- 3.4Networking Services: Best Practices and Technologies31 Minutes
- 3.5Networking Services: What is DNS?36 Minutes
- 3.6Understanding the Components of the Network Layer62 Minutes
- 3.7Exploring the Transport and Application Layers42 Minutes
- 3.8Troubleshooting Internet Connections49 Minutes
- 3.9How Devices Connect to the Internet47 Minutes
- 3.10Practical Skills for Simplifying Your IT Role44 Minutes
- System Administration & Infrastructure8
- 4.2Users, Administrators, and Groups64 Minutes
- 4.3Infrastructure Services: The Backbone of an Organization37 Minutes
- 4.4Learn to Manage Services in Linux and Windows34 Minutes
- 4.5Software and Platform Service Options in IT42 Minutes
- 4.6What is a System Administrator?38 Minutes
- 4.7Directory Services: Keeping Track of the Who, What, and Where97 Minutes
- 4.8The Importance of Having a Plan for Data Recovery38 Minutes
- 4.9System Administrator Roles and Responsibilities6 Minutes
- Cybersecurity & Information Security10
- 5.1Think Like a Hacker: The Allure of Information Security2 Minutes
- 5.2IT Security: Defense Against the Digital Dark Arts35 Minutes
- 5.3Cryptography35 Minutes
- 5.4Hashing and Hashing Algorithms44 Minutes
- 5.5Creating a Company Culture for Security47 Minutes
- 5.6Network Security: Hardening66 Minutes
- 5.7Network Security: Defense in Depth41 Minutes
- 5.8Security: Authentication, Authorization, and Accounting50 Minutes
- 5.9Will IT Security Ever Get Rid of Hackers?2 Minutes
- 5.10A Day in the Life of a Security Engineer2 Minutes
- Career Growth, Mindset & Soft Skills14
- 6.1How to Succeed in Your IT Career2 Minutes
- 6.2Your First IT Job Is Just the Beginning2 Minutes
- 6.3The 3 Most Desirable Qualities of an IT Professional1 Minute
- 6.4The Future Is Bright for IT Careers2 Minutes
- 6.5Changing the World With IT2 Minutes
- 6.6What Is Driving You to a Career in IT?2 Minutes
- 6.7Habits and Mindset in IT Careers1 Minute
- 6.8Why Networking in IT is Vital2 Minutes
- 6.9Managing Fear and Self-Doubt in an IT Career2 Minutes
- 6.10Finding Motivation To Overcome Obstacles1 Minute
- 6.11The Importance of Self-Learning in IT2 Minutes
- 6.12Discovering Your Passion in an IT Career2 Minutes
- 6.13Defining a Successful Career in IT2 Minutes
- 6.14Tenacity, Grit, and Your IT Career2 Minutes
- IT Career Preparation & Interview Readiness8
- 7.1How to Impress at Your IT Interview15 Minutes
- 7.2Technical Interview Questions and Answers: Networks5 Minutes
- 7.3IT Technical Interview Questions: Application Deployment3 Minutes
- 7.4Interview Questions: IT Error Messages6 Minutes
- 7.5Information Security: Technical Interview Questions4 Minutes
- 7.6Solving the Problem in IT Jobs2 Minutes
- 7.7A Day in the Life of a Network Engineer2 Minutes
- 7.8IT Tech in the Navy2 Minutes
- Programming Foundations for IT Support3
How to Program a Calculator in Python
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